Any person needing/wanting to cancel MUST contact GellyBall Acadiana. Please call the office during business hours at 337-246-3484 or send us a message through our website and or Facebook. Upon speaking to a member of GellyBall Acadiana, rescheduling and or refunds of the game play/party can be assessed. Refunds are on a case by case basis and WILL NOT be refunded if a birthday party is canceled the day of the party. Thank you!